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Life is better when you Scratch.

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Germany, Colombia, Poland, Cyprus, Finland, Malaysia, Ireland, Sweden, San Marino, Lithuania, Spain, India, Netherlands, Great Britain, Denmark, France, Portugal, Japan, Norway, Italy, Chile, Slovakia, South Africa, Luxembourg, Czech Republic, Bulgaria, Brazil, Austria, Cyprus, Finland, Liechtenstein, Romania, Russia, Lithuania, Slovenia, United States, Turkey, China, Australia, Mexico, Estonia, Switzerland, Malta, United Arab Emirates, Cambodia, Philippines, Thailand, India, Greece, Israel, New Zealand, Hong Kong, Argentina, Hungary, Belgium, Croatia, Réunion, Latvia, Ukraine, Vietnam, Indonesia, Monaco, Singapore, Macedonia, Canada, Republic of Korea, United Arab Emirates, Cambodia.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,90 € per order.

From an order value of 80,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

European Union (gross weight)
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 16,00 EUR
5,01 - 10,00 Kg= 21,00 EUR
10,01 - 20,00 Kg= 32,00 EUR

Schweiz
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 25,00 EUR
5,01 - 10,00 Kg= 35,00 EUR
10,01 - 20,00 Kg= 49,00 EUR

Norwegen
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 30,00 EUR
5,01 - 10,00 Kg= 38,00 EUR
10,01 - 20,00 Kg= 53,00 EUR

Russland
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 31,00 EUR
5,01 - 10,00 Kg= 38,00 EUR
10,01 - 20,00 Kg= 55,00 EUR

Israel
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 38,00 EUR
5,01 - 10,00 Kg= 52,00 EUR
10,01 - 20,00 Kg= 72,00 EUR

Rest der Welt
Russland
0,00 - 0,50 Kg= 7,00 EUR
0,51 - 1,00 Kg= 9,50 EUR
1,01 - 2,00 Kg= 11,00 EUR
2,01 - 5,00 Kg= 46,00 EUR
5,01 - 10,00 Kg= 62,00 EUR
10,01 - 20,00 Kg= 100,00 EUR


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

The minimum order value is: 1 €.

Payment options

-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment via instalment purchase (via PayPal)
Payment via Sofortüberweisung [immediate transfer]
Payment via amazon payments

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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