Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,90 € per order.
From an order value of 60,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
From an order value of 60,00 € up to a gross weight of 2KG, we deliver shipments to foreign countries free of cost.
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
European Union (gross weight)
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 17,00 EUR
5,01 - 10,00 Kg= 23,00 EUR
10,01 - 20,00 Kg= 35,00 EUR
Switzerland
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 28,00 EUR
5,01 - 10,00 Kg= 38,00 EUR
10,01 - 20,00 Kg= 52,00 EUR
Norway
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 34,00 EUR
5,01 - 10,00 Kg= 42,00 EUR
10,01 - 20,00 Kg= 56,00 EUR
Russia
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 35,00 EUR
5,01 - 10,00 Kg= 42,00 EUR
10,01 - 20,00 Kg= 59,00 EUR
Israel
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 40,00 EUR
5,01 - 10,00 Kg= 57,00 EUR
10,01 - 20,00 Kg= 78,00 EUR
Rest of the world
0,00 - 0,50 Kg= 9,00 EUR
0,51 - 1,00 Kg= 10,90 EUR
1,01 - 2,00 Kg= 13,00 EUR
2,01 - 5,00 Kg= 47,00 EUR
5,01 - 10,00 Kg= 63,00 EUR
10,01 - 20,00 Kg= 100,00 EUR
Delivery periods
| Services | Locations | Delivery Schedule |
|---|---|---|
| DHL | Germany | 1-2 days |
| DHL EU | European Union | 4-8 days |
| Deutsche Post (Economy Shipping) | European Countries | 6-10 days |
| North America | 4-6 weeks | |
| South America | 4-6 weeks | |
| Africa | 6-10 weeks | |
| Australia | Not offered for the time being due to the COVID-19 pandemic. | |
| Asia | 2-8 weeks | |
| DHL Worldwide Express | European Union | 1 day (in rare cases 2 days) |
| Non EU Countries in Europe | 2-3 days | |
| North America | 3-7 days | |
| South America | 3-7 days | |
| Australia | 3-7 days | |
| Asia | 3-7 days | |
| Africa | 3-7 days |
DHL Worldwide Express
If you need to ship quickly, you can select the DHL Worldwide Express shipping option. The cost of shipping will vary from country to country. The express shipping rate for your order can be found in the shopping cart. The delivery time is normally 1 working day in the EU and normally no longer than 7 business days worldwide. We cannot give a guaranteed delivery time for cross-border deliveries, as some factors make this impossible, such as customs clearance in your country. Deliveries are made Monday to Friday. This means, for example, that your parcel ordered on friday will be delivered to france on monday. Deadline for DHL Express is 2pm from Monday to Friday.
The minimum order value is: 1 €.
Accepted Payment options
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via instalment purchase (via PayPal)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
